FAQs

What types of meat do you sell?
We offer a variety of meats, including beef, pork, chicken, lamb, and specialty items. All our products are sourced from trusted suppliers.
You can place an order by browsing our selection, adding items to your cart, and proceeding to checkout. Still having trouble? Click the link for more instructions: How To Order – Manston Foods
Currently, we accept only bank transfers and scan for payments. We’re working on adding more options in the future to make your shopping experience even easier!
Yes, we provide delivery services throughout Thailand. Delivery options and fees will be displayed at checkout based on your location.
Delivery times may vary based on your location. Typically, orders are processed and delivered within 3-5 business days but may be sooner. We will reach out to you to confirm this.
Yes, once your order is dispatched, you will receive a tracking number via email so you can monitor its progress.
Please refrigerate or freeze your meat as soon as you receive it. Follow the storage instructions on the packaging for optimal freshness.
Your Items will be delivered by a courier specializing in food products to ensure optimal freshness. We either use specially designed boxes with ice or employ a chilled courier service to maintain the ideal temperature during transit. You can trust that your order will arrive fresh and ready to enjoy!
Yes, all our products are certified by the FDA, ensuring they meet the highest safety and quality standards. You can shop with confidence knowing that our meats are sourced from reputable suppliers.
If you have specific requests or need bulk orders, please contact our customer service team, and we’ll do our best to accommodate your needs.
You can reach our customer service team via the contact form on our website, by email, or through our social media channels.
Yes! We regularly offer promotions and discounts. Sign up for our newsletter to stay updated on our latest offers.
You can modify or cancel your order within a certain timeframe after placing it. Please contact us as soon as possible for assistance.
The minimum order amount is 1,000 baht.
Yes, we do deliver to islands in Thailand! Delivery times and fees may vary depending on the specific location. Please check at checkout for availability and details.
Unfortunately, due to insurance regulations, we cannot allow customers to collect items directly from our factory. All orders must be delivered to ensure safety and compliance. Thank you for your understanding!
Subscribing is easy! Just scroll down to the subscription area on our website, enter your email address, and click submit. It’s that simple! You'll receive the latest updates and special offers directly in your inbox.
No, you do not need an account to make a purchase. You can shop as a guest and complete your order without creating an account. However, creating an account may provide you with additional benefits, such as tracking your orders and accessing exclusive offers.
Some of our products may vary in weight, and to simplify your ordering process, they are priced per piece rather than by weight (KG). This approach streamlines your online shopping experience and ensures accurate shipping costs without the complexity of calculating totals based on varying weights. For items that typically range from 2-3 kg, we aim to provide the maximum weight of 3 kg, ensuring you receive great value. If you prefer to order by weight, we’re happy to accommodate your request! Just contact us directly, and we’ll arrange a tailored order to meet your needs.
Yes, some of our products include VAT, while others do not. The applicable VAT will be clearly indicated at checkout to ensure transparency in pricing.
For desktop computers, simply scan the QR code using the scanning option in your banking app. For mobile devices, you can either use the PromptPay number to transfer the payment or take a screenshot of the QR code and upload it in your bank app. Once your payment is complete, you can proceed to checkout.